Industry: Service Provider, Responsible Sourcing
SDG 8: Decent Work and Economic Growth
In the Southern African language Chichewa, Ulula means to ‘reveal’. True to our name, Ulula’s mission is to support responsible and transparent business practices around the world through software and analytics to create a just society. Despite progress and commitment to the SDGs, the International Labour Organization estimates there are still nearly 25 million individuals caught in forced labour. Through our stakeholder-voice technology, we seek to address Sustainable Development Goal (SDG) 8 by improving labour rights, working conditions, and preventing modern slavery and human trafficking through empowering vulnerable workers and communities to directly and securely report their concerns.
Ulula supports companies, non-profits, and governments to source accurate and timely insights from workers and communities via mobile phones, and our innovative dashboards provide data analytics that helps identify human rights abuses and inform actionable improvements.
Ulula works at the forefront of movements pushing for greater human rights due diligence and is continually seeking opportunities to engage organizations to hear directly from workers in a credible, continuous, and inclusive manner to achieve SDG targets 8.5, 8.7, and 8.8. by 2030.
Scalable, accessible, and cost-effective, Ulula has built a mobile and computer based worker voice platform and data analytics software that connects businesses to their workers to create more transparent, accountable, and human-centered supply chains. Our technology is designed to transcend literacy, language, and telecommunication network connectivity barriers so no worker gets left behind in the movement towards decent work. Users have the option to voice their working conditions through our multichannel approach, which includes SMS, voice call, Whatsapp, web, and mobile apps.
Our suite of solutions include:
Ulula continues to work in countries with high risk of forced labor including Malaysia, India, the Democratic Republic of the Congo, Mexico, Indonesia where a total estimated 14 million modern slaves live and work, contributing their labour and skills to make everyday products that make our lives comfortable and easier. To date, we have deployed 100+ projects across 1,000s of worksites and communities in 30 countries, reaching over 1 million people.
The insights gathered through our technology have enabled employers, brands, auditors, NGOs, and civil society to make rapid decisions and tangible improvements to worker and community well-being and advocate for further protective measures.
Some key highlights from our work and impact include:
Ulula has been a thought leader in the space of business human rights, CSR and sustainable trade and development. In 2019, we were featured in Nike’s and PepsiCo’s sustainability reports. Ulula is also recognized across a variety of industries for its work on grievance (Global Compact Germany), innovative data collection (International Finance Corporation), and enabling new research on women in the gig economy (Overseas Development Institute).
Ulula is an active member of the Commonwealth 8.7 Network, with a secretariat in the UK under the Commonwealth Human Rights Initiative. The network has 60+ members in all commonwealth nations around the globe, creating a platform for knowledge sharing, collective advocacy and collaboration to help the commonwealth nations reach SDG 8.7 and eliminate modern slavery. Ulula sits on the Management Committee of the network, representing the Americas and Caribbean region.
Since the beginning of the COVID-19 pandemic, Ulula has rapidly shifted our solutions to capture labour risks related to the pandemic and positioned our technology to address health and safety needs. After extensive research and continuous reiteration, our tools are adapted to capture new risks brought on by the pandemic, such as access to personal protective equipment at the workplace, physical distancing, salary reductions, sick leave pay, mental health, and more.
Several organizations, businesses, and industry associations have already engaged Ulula to respond to the impacts of COVID-19, spanning 17 countries and 200,000 workers.